9.0 Personal data. In the event that you make personal data available to Veeam as part of your purchase and use of the software or to obtain maintenance work, your personal data will be used, stored and processed in accordance with Veeam`s Privacy Policy, which can be found under www.veeam.com/privacy-policy.html. You can update your preferences at any time by visiting the Veeam customer portal. Customers who acquire an indeterminate license will have the right to permanently use any version of the software delivered before the expiration date of the support displayed in the license file. One year of basic or production support and maintenance is included in each purchase of the indefinite license. To remain involved in product updates and support, customers must renew their annual maintenance contract. Read more about maintenance costs. Community Publishing License Customers agree to obtain e-mail marketing messages from Veeam Software with the option to opt out of Veeam software. Veeam issues the license key for every license purchased. The end user has the right to use any license key to activate and use the Software in the settings of this License Policy in accordance with these License Conditions.

Veeam has three support programs: Premier, Production and Basic. In addition, there is an evaluation assistance program for 30 days after product downloads. Each program offers a guarantee of support via the web, email and phone and the ability to open requests via the web or phone. Support for customers with Community Edition/Free License/NFR licensed products is provided best-effort. More information can be found in Veeam`s customer service policy. The process of accepting licensing agreements differs depending on how you work with Veeam Agent for Linux – via the control panel interface or the online command interface. 16.0 General. This agreement defines and replaces the entirety of Veeam`s commitment and the exclusive rights of the end user with respect to the software: provided that, in an order or other written communication or advertisement signed or made jointly by both parties with respect to the Software, no otherwise contrary, provided that this is not contrary to an order or any other written or advertising communication signed or made jointly by both parties with respect to the software, all conditions contrary to the order and any other communication or advertising concerning the software. Any failure of a party to exercise or enforce any of its rights under this ECJ will be considered a waiver of those rights. If a provision of this Board is found to be illegal or unenforceable, it is applied to a maximum permissible measure and the legality and applicability of the other provisions of the ECJ are not affected.

This ECJ is governed by the laws of Switzerland, regardless of the principles of legal choice. They accept that exclusive jurisdiction over claims or disputes arising from or in connection with this Board.C.A. rests with the Swiss courts in the canton of Zug. This Agreement and the underlying licenses cannot be granted without completely removing the installation of the Besier software, notifying and providing Veeam with the agent`s contact information (for assistance purposes), and is subject to the agent`s agreement for the terms of this Contract and The License. Important note: To obtain production support for combined licenses, the socket license must be performed at the support production level. Veeam provides customers with product updates, licenses and technical support in accordance with Veeam`s published customer support policy. Customers can choose support programs with targeted service level agreements (SLAs) as described in the assistance policy. Support for free/community/NFR products is provided best-effort. If it exists, the standard expiry date of the indeterminate licence is set at 10 years from the date of issuance and can be reissued at any time for a longer period of time, without changing further details of the licence.